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City and Guilds Courses

City and Guilds Award in Parking Enforcement

Parking Shop

This course has been designed for parking shop staff that deal with the customers over the counter and over the phone. Their main role is to take payments, sell permits and give basic advice regarding pcn’s. This course provides them the knowledge to achieve this successfully.

Audience:	Parking Shop Staff
Course Numbers:	Minimum 1 and Maximum 10
Learning Outcomes:	* Informative Communication * Understanding of industry regulations * Building Client Relationships

Contents:	* The aims and objectives of enforcement * Parking allowances (permits/badges) * Pcn Life Cycle * Post and Mail * Processing payments (in depth) * General terms and definitions
Duration:	2 - 3 days
Trainer:	Pass Consultant Qualified trainer

Pass Training Consultancy - Available Courses
	CEO Training	Health & Safety
	CEO Core Training & Supervisor Package	Foundation in Health & Safety
	CEO Core Training	One day fire safety training
	CEO on street core training	Manual handling

	Car Park Training
	Car Park Attendant	Notice Processing for
		Administration Officer
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