Tel: 0843 2895581
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Supervisory Training Program

This course has been designed primarily for Senior Staff , Supervisory and Senior Supervisory staff that manages a team. This course provides the necessary skills required to fulfil a multitude of tasks motivating and running of an effective team.

Audience:

Senior Staff/ Supervisors/ Team Leaders/Senior
Supervisors
Course Numbers:
 Minimum 1 and Maximum 10
Learning Outcomes:

* Awareness Conflict
* Recognising escalation
* Reduced assaults
 
Contents:

* Energising and Empowering employees
* Cultivating employee energy
* Communicating with employees
* Inspiring other to excel
* Acting on the energy
* Coaching Skills
* GROW model
* Key drivers for coaching success
* The Coach as a leader
* How to coach staff effectively
* Benefits of coaching the coachee
* Business benefits of coaching
* The Coaching Partnership
* Managing performance
* Management cycle
* Handling difficult Conversations
* Dealing with performance problems
* Action planning to improve performance
Duration:
 1 day
Trainer:
 Pass Consultant Qualified trainer

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